Location Memphis, TN
Under the field Supervisor and MedicOne Medical Response management, the ideal Emergency Medical Technician (“incumbent”) will perform duties associated with providing transport services and emergency medical care to the sick and injured in accordance with all applicable laws, regulations, and MedicOne Medical Response clinical protocols and operational policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The incumbent must possess and apply knowledge and skills necessary to perform the duties of an emergency medical technician, in a dignified and compassionate manner, including:
Responding to emergency and non-emergency calls calmly, efficiently and promptly;
Administering basic life support to patients at the scene, as stated by protocol, en route to the hospital, and in a pre-hospital setting, in accordance with federal, state, and local laws, regulations, and standards;
Assessing the nature and extent of injury or illness to establish and prioritize medical procedures to be followed;
Rescuing and extricating victims of accidents, sudden illness or entrapment using proper rescue and medical techniques;
Treating patients at the scene, en route to the hospital, and in a pre-hospital setting, in accordance with federal, state, local, laws, regulations, and standards;
Communicating with professional medical personnel and treatment facilities to obtain instructions regarding further treatment and/or to arrange reception of patients to the appropriate center;
Maintaining order at scenes, including crowd disbursement and restraint of family and friends; and
Completing patient care forms, insurance forms, evaluation forms, and all other forms in a competent and timely fashion.
The incumbent must perform all job responsibilities in a manner that protects patient privacy:
The incumbent is expected to protect the privacy of all patient information in accordance with the Company’s privacy policies, procedures, and practices, as required by federal and state law, and in accordance with general principles of professionalism as a health care provider. Failure to comply with the Company’s Policies and Procedures on patient privacy may result in disciplinary action up to and including termination of employment with MedicOne Medical Response
The incumbent may access protected health information and other patient information only to the extent that is necessary to complete your job duties. The incumbent may only share such information with those who have a need to know specific patient information you have in your possession to complete their job responsibilities related to treatment, payment or other Company operations.
The incumbent is encouraged and expected to report, without the threat of retaliation, any concerns regarding the Company’s Policies and Procedures on patient privacy and any observed practices in violation of that Policy to the designated Privacy Officer.
The incumbent is expected to actively participate in Company privacy training and is required to communicate privacy Policy information to coworkers, students, patients and others in accordance with Company Policy.
The incumbent must possess and apply knowledge and skills necessary to perform the duties of a driver of ambulance equipment, including:
Responding to instructions from a dispatcher and driving and operating specially equipped emergency vehicles to specified locations at a safe and controlled speed, in accordance with federal, state, local law, regulations and standards;
Assuring that vehicles are in good working condition at all times, are properly maintained and stocked, have all necessary equipment and this equipment is in good working order at all times;
Cleaning, organizing and restocking vehicles in a ready condition after each transport;
Receiving requests for emergency and non-emergency ambulance service and other duties-related communication via two-way radio and other communication devices;
Maintaining accurate records of ambulance equipment and other emergency equipment and/or personnel dispatched to each emergency and non-emergency request and other operation and administrative data as required to maintain the operational continuity of MedicOne Medical Response and as directed by superiors;
Handling telephone communications professionally and efficiently with careful regard to the divulgence of information;
Coordinating requests for non-emergency transports in accordance with the non-emergency transport policies;
Monitoring communication equipment to maintain contact with the dispatcher;
Performing rescue operations; and
Maintaining apparatus and equipment.
The incumbent must perform routine tasks in and around the ambulance service building, including:
Checking, restocking, inventorying and cleaning any vehicle operated by MedicOne Medical Response;
Cleaning, doing dishes, emptying trash and other related duties in the fire station;
Washing and drying towels, coveralls, and other laundry in the provided heavy duty washing equipment;
Representing the ambulance service while on duty at public service functions, expositions, and other public events;
Providing ambulance stand-by services at sporting events or any other activities designated by the ambulance captain; and
Performing any other duty related to MedicOne Medical Response as designated by the ambulance captain.
The incumbent must also:
Be a team player, as EMS is a team effort, and providers must provide necessary assistance to ensure system sanitation, readiness and adherence to quality assurance standards;
Be flexible, as emergency services operate on a 24-hour clock; the incumbent’s assigned work shift schedule may vary and the incumbent should be available to respond immediately for a call during the assigned work period, and the start and shift times may vary due to the nature of the business;
Maintain a thorough working knowledge of local geography, which includes maps, streets, and grid book systems;
Maintain a thorough working knowledge of applicable current standards of care, including equipment functions and uses; and
Assure that all certifications, licenses and registrations are up-to-date.
QUALIFICATIONS
Educational Requirements
The incumbent must have a minimum:
of either a high school diploma or a GED as evidence of completion of a high school education, and
must have and maintain current state advanced emergency medical technician(license, if applicable).
Certificates, Licenses And Registrations
The incumbent must:
possess and maintain a valid driver's license,
current state AEMT certification (license, if applicable),
American Red Cross CPR for the Professional Rescuer and/or American Heart Association BCLS certification and/or ASHI CPR for the Professional Rescuer.
